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It must be customised to your organisation and does not guarantee certification. Single business use only — resale or redistribution is not permitted.\u003c\/em\u003e\u003c\/p\u003e","brand":"Mağazam","offers":[{"title":"Default Title","offer_id":54443994513683,"sku":null,"price":129.9,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0998\/2990\/7731\/files\/il_fullxfull.8155670702_jnep.jpg?v=1784213349"},{"product_id":"iso-22716-cosmetics-gmp-full-pack-system-23952","title":"ISO 22716 Cosmetics GMP  Full Pack System Documents","description":"\u003ch2\u003e💄 ISO 22716:2007 Cosmetics GMP Full Pack — 67 Files | 188+ Pages\u003c\/h2\u003e\u003cp\u003e\u003cstrong\u003eAccelerate your compliance and streamline your audit preparation with the Complete ISO 22716:2007 Cosmetics GMP Documentation Kit — 52 Word + 15 Excel files, 188+ pages of premium, industry-tested content.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eSpecifically engineered for cosmetics manufacturers, contract fillers, beauty startups, and quality assurance professionals looking to establish a bulletproof Good Manufacturing Practice (GMP) system.\u003c\/p\u003e\u003ch2\u003e📦 What's Included — 67 Files\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003eMaster Document Register: document tree, master log, and revision history\u003c\/li\u003e\n\u003cli\u003eCosmetics GMP Manual: comprehensive quality manual, policy statements, and applicability matrix\u003c\/li\u003e\n\u003cli\u003e16 Core Procedures + 16 SOPs + Machine Instructions\u003c\/li\u003e\n\u003cli\u003eHR \u0026amp; Structure: pre-written job descriptions and functional organisation charts\u003c\/li\u003e\n\u003cli\u003eProduction Controls: Master Manufacturing \u0026amp; Packaging Instructions + Batch Production Records\u003c\/li\u003e\n\u003cli\u003e📊 Specification Templates: raw materials, bulk products, finished cosmetic goods, and water quality\u003c\/li\u003e\n\u003cli\u003e📊 Forms, Logs \u0026amp; Registers: training logs, goods receipt, equipment calibration, QC logs, Deviation\/CAPA forms, complaints, and supplier evaluation\u003c\/li\u003e\n\u003cli\u003e📊 Internal audit checklists, KPI trackers, and record retention schedules\u003c\/li\u003e\n\u003cli\u003eSubcontracting Quality Agreement template + Setup Guide with full Find \u0026amp; Replace token map\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003e✅ Full ISO 22716 Clause Coverage (Clauses 3–17)\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003e✅ Personnel \u0026amp; Premises\u003c\/li\u003e\n\u003cli\u003e✅ Equipment Calibration \u0026amp; Maintenance\u003c\/li\u003e\n\u003cli\u003e✅ Raw \u0026amp; Packaging Materials Management\u003c\/li\u003e\n\u003cli\u003e✅ Production \u0026amp; Finished Product Control\u003c\/li\u003e\n\u003cli\u003e✅ Quality Control (QC) \u0026amp; Out-of-Specification (OOS)\u003c\/li\u003e\n\u003cli\u003e✅ Waste Management \u0026amp; Subcontracting\u003c\/li\u003e\n\u003cli\u003e✅ Deviations, Complaints \u0026amp; Product Recalls\u003c\/li\u003e\n\u003cli\u003e✅ Change Control \u0026amp; Internal Audits\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003e🎯 Designed For\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003eCosmetics manufacturers \u0026amp; contract fillers\u003c\/li\u003e\n\u003cli\u003eBeauty startups \u0026amp; skincare brands\u003c\/li\u003e\n\u003cli\u003eQuality assurance professionals\u003c\/li\u003e\n\u003cli\u003eMakeup \u0026amp; personal care product producers\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003e⚡ Implementation — Easy Find \u0026amp; Replace Setup\u003c\/h2\u003e\u003cp\u003eEvery company-specific detail is in [square brackets]. 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For internal business use only — not for resale or redistribution.\u003c\/em\u003e\u003c\/p\u003e","brand":"Mağazam","offers":[{"title":"Default Title","offer_id":54443998576915,"sku":null,"price":129.9,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0998\/2990\/7731\/files\/il_fullxfull.8176996096_ignx.jpg?v=1784213390"},{"product_id":"iso-420012023-ai-management-full-pack-67078","title":"ISO 42001:2023 AI Management Full Pack System Documents","description":"\u003cp\u003e★ ISO 42001:2023 — AI MANAGEMENT SYSTEM (AIMS) DOCUMENTATION KIT ★\u003cbr\u003e\nComplete, editable documentation toolkit for building an ISO 42001:2023 Artificial Intelligence Management System.\u003c\/p\u003e\n\u003cp\u003e────────────────────────────\u003cbr\u003e\nWHAT YOU GET\u003cbr\u003e\n────────────────────────────\u003cbr\u003e\n✔ 47 professionally written files\u003cbr\u003e\n✔ 208 pages of ready-to-use content (172 Word pages + 36 Excel sheets)\u003cbr\u003e\n✔ 34 Word documents + 13 Excel workbooks\u003cbr\u003e\n✔ Full coverage of ISO 42001:2023 Clauses 4–10\u003cbr\u003e\n✔ Statement of Applicability covering all 38 Annex A controls\u003cbr\u003e\n✔ Find-Replace token system — customise in minutes\u003cbr\u003e\n✔ Instant digital download\u003c\/p\u003e\n\u003cp\u003e────────────────────────────\u003cbr\u003e\nWHAT'S INSIDE\u003cbr\u003e\n────────────────────────────\u003cbr\u003e\n- Master Document Register \u0026amp; Document Tree\u003cbr\u003e\n- AI Management System Manual\u003cbr\u003e\n- AI Policy, Scope \u0026amp; Statement of Applicability (38 Annex A controls)\u003cbr\u003e\n- 12 Procedures (Context, Risk, Impact Assessment, Lifecycle, Data Governance, Supplier, Incident\/CAPA, Internal Audit, Management Review, Communication, Competence, Documented Information)\u003cbr\u003e\n- 6 Standard Operating Procedures (Development, Deployment, Validation, Monitoring, Incident Response, Decommissioning)\u003cbr\u003e\n- 5 Work Instructions (Training Data, Data Quality, Anomaly Detection, Bias \u0026amp; Fairness, Access Control)\u003cbr\u003e\n- 8 Job Descriptions (AI Governance Lead, Risk Manager, Ethics Officer, Data Governance, Operations, Internal Auditor, Incident Coordinator, Third-Party Liaison)\u003cbr\u003e\n- Forms, Registers \u0026amp; Logs (Risk Register, AI System Inventory, KPI Tracker, Training Records, Incident \u0026amp; CAPA logs, and more)\u003cbr\u003e\n- Checklists (Pre-Deployment, Internal Audit, Supplier Assessment)\u003cbr\u003e\n- Audit Programme \u0026amp; Training Plan\u003cbr\u003e\n- Setup Guide with full Find-Replace token map\u003c\/p\u003e\n\u003cp\u003e────────────────────────────\u003cbr\u003e\nWHO IT'S FOR\u003cbr\u003e\n────────────────────────────\u003cbr\u003e\n- Organisations implementing an AI Management System\u003cbr\u003e\n- Consultants and quality professionals\u003cbr\u003e\n- Companies preparing for ISO 42001 certification readiness\u003cbr\u003e\n- Teams that need a structured, audit-ready AI governance framework fast\u003c\/p\u003e\n\u003cp\u003e────────────────────────────\u003cbr\u003e\nHOW TO USE\u003cbr\u003e\n────────────────────────────\u003cbr\u003e\n1. 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It supports your journey toward ISO 42001:2023 conformance and certification readiness. It does NOT guarantee certification — certification is awarded by an accredited certification body following an independent audit of your actual implementation. You are responsible for customising the documents to reflect your organisation's real processes and for obtaining the required approvals.\u003c\/p\u003e\n\u003cp\u003eThis is a digital download. Due to the nature of digital products, no refunds are offered once files have been downloaded. Single-organisation licence — resale, sharing, or redistribution is not permitted.\u003c\/p\u003e\n\u003cp\u003e★ Instant download — start building your AIMS today ★\u003c\/p\u003e","brand":"Mağazam","offers":[{"title":"Default Title","offer_id":54444007129363,"sku":null,"price":149.9,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0998\/2990\/7731\/files\/il_fullxfull.8147704040_gylr.jpg?v=1784213461"},{"product_id":"iso-304012018-knowledge-management-full-58570","title":"ISO 30401:2018 Knowledge Management Full Pack System Documents","description":"\u003cp\u003e★ ISO 30401:2018 KNOWLEDGE MANAGEMENT SYSTEM — COMPLETE DOCUMENTATION KIT ★\u003cbr\u003e\n45 professionally written, fully editable Word \u0026amp; Excel templates. Everything you need to build, document, and prepare a Knowledge Management System (KMS) for ISO 30401:2018 — ready in hours, not months.\u003c\/p\u003e\n\u003cp\u003e────────────────────\u003cbr\u003e\n✦ WHAT YOU GET (45 FILES • 350+ PAGES • 53 EXCEL TABS) ✦\u003cbr\u003e\n────────────────────\u003cbr\u003e\n- 1 × Master Document Register (Excel)\u003cbr\u003e\n- 1 × KMS Manual (~22 pages, full Clause 4–10 coverage)\u003cbr\u003e\n- 1 × KM Policy \u0026amp; Scope Declaration\u003cbr\u003e\n- 7 × Procedures (Context, Risk \u0026amp; Objectives, Document Control, Competence, Internal Audit, Management Review, Nonconformity \u0026amp; Improvement)\u003cbr\u003e\n- 8 × SOPs (Knowledge Capture, Storage, Sharing, Application, Review, Loss Risk, Communities of Practice, Tacit Knowledge)\u003cbr\u003e\n- 6 × Work Instructions (Metadata, Validation, Lessons Learned, Exit\/Handover, Version Control, Platform Admin)\u003cbr\u003e\n- 5 × Job Descriptions (CKO\/KM Lead, Knowledge Manager, KM Champion, System Admin, Internal Auditor)\u003cbr\u003e\n- 3 × multi-tab Excel Forms Packs (27 ready-to-use forms)\u003cbr\u003e\n- 3 × Checklists (incl. full clause-by-clause audit checklist)\u003cbr\u003e\n- 3 × Plans (Audit, Training \u0026amp; Awareness, Communication)\u003cbr\u003e\n- Training Needs Analysis + Competency Matrix\u003cbr\u003e\n- KPI Tracker • Risk \u0026amp; Opportunity Register\u003cbr\u003e\n- Knowledge Asset Inventory • Critical Knowledge Areas Register\u003cbr\u003e\n- Setup Guide with placeholder map \u0026amp; legal disclaimer\u003c\/p\u003e\n\u003cp\u003e────────────────────\u003cbr\u003e\n✦ WHY THIS KIT ✦\u003cbr\u003e\n────────────────────\u003cbr\u003e\n✔ Covers EVERY clause of ISO 30401:2018 (Clauses 4 to 10)\u003cbr\u003e\n✔ Fully editable — just Find \u0026amp; Replace your organisation's details\u003cbr\u003e\n✔ Professional formatting with print-ready headers on every page\u003cbr\u003e\n✔ Consistent document numbering \u0026amp; cross-references throughout\u003cbr\u003e\n✔ Built-in audit checklist so you can self-assess before certification\u003cbr\u003e\n✔ Works in Microsoft Word \u0026amp; Excel (also compatible with Google Docs\/Sheets)\u003c\/p\u003e\n\u003cp\u003e────────────────────\u003cbr\u003e\n✦ PERFECT FOR ✦\u003cbr\u003e\n────────────────────\u003cbr\u003e\n- Organisations implementing ISO 30401:2018\u003cbr\u003e\n- Knowledge managers, consultants \u0026amp; compliance teams\u003cbr\u003e\n- Quality professionals building a KMS from scratch\u003cbr\u003e\n- Anyone preparing for certification who wants a head start\u003c\/p\u003e\n\u003cp\u003e────────────────────\u003cbr\u003e\n✦ HOW IT WORKS ✦\u003cbr\u003e\n────────────────────\u003cbr\u003e\n1. Purchase \u0026amp; download instantly\u003cbr\u003e\n2. Open the Setup Guide \u0026amp; Find-Replace your details\u003cbr\u003e\n3. Get internal sign-off\u003cbr\u003e\n4. You're audit-ready\u003c\/p\u003e\n\u003cp\u003e────────────────────\u003cbr\u003e\n✦ INSTANT DIGITAL DOWNLOAD ✦\u003cbr\u003e\n────────────────────\u003cbr\u003e\nFiles are delivered as an instant download (.docx \u0026amp; .xlsx in a ZIP). No physical item will be shipped.\u003c\/p\u003e\n\u003cp\u003e⚠ Please note: This is a documentation template kit. It gives you a complete, professional starting point but does not by itself guarantee certification — successful certification also depends on how your organisation implements and operates the system. ARD does not guarantee certification outcomes.\u003c\/p\u003e\n\u003cp\u003e★ Need a different ISO standard? Check our shop for more audit-ready kits. ★\u003c\/p\u003e","brand":"Mağazam","offers":[{"title":"Default Title","offer_id":54444007620883,"sku":null,"price":129.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0998\/2990\/7731\/files\/il_fullxfull.8147431084_by9b.jpg?v=1784213467"},{"product_id":"iso-37000-governance-full-pack-system-95022","title":"ISO 37000 Governance Full Pack System Documents","description":"\u003cp\u003eISO 37000:2021 GOVERNANCE OF ORGANIZATIONS — COMPLETE DOCUMENTATION KIT\u003c\/p\u003e\n\u003cp\u003eA ready-to-use governance documentation set aligned with ISO 37000:2021. 30 professionally written, fully editable files covering the manual, procedures, SOPs, job descriptions, registers, and trackers your board needs — built so you can customise and deploy in days, not months.\u003c\/p\u003e\n\u003cp\u003e━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━\u003cbr\u003e\n✦ WHAT YOU GET — 30 FILES\u003cbr\u003e\n━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━\u003c\/p\u003e\n\u003cp\u003e📘 19 WORD DOCUMENTS\u003cbr\u003e\n- Governance Management Manual (mapped to ISO 37000:2021 §4, §5.1–5.12, §6)\u003cbr\u003e\n- Governance Framework Declaration + Statement of Application\u003cbr\u003e\n- 10 Procedures — Appointment \u0026amp; Succession, Conflict of Interest, Delegation of Authority, Risk Oversight, Stakeholder Engagement, Board Self-Assessment, Whistleblower \u0026amp; Speak-Up, Performance Oversight, Document Control, Audit \u0026amp; Assurance\u003cbr\u003e\n- 4 SOPs — Board Meeting Conduct, Strategy Review, Culture Monitoring, Sustainability Oversight\u003cbr\u003e\n- 2 Work Instructions — Board Minutes, Annual Governance Report\u003cbr\u003e\n- 6 Job Descriptions — Chair, INED, CEO, Chief Governance Officer, Chief Risk Officer, Internal Audit Director\u003cbr\u003e\n- Setup Guide with full Find \u0026amp; Replace map + legal notes\u003c\/p\u003e\n\u003cp\u003e📊 11 EXCEL WORKBOOKS (50 tabs total)\u003cbr\u003e\n- Master Document Register \u0026amp; Document Tree\u003cbr\u003e\n- Governance Admin Forms (14 tabs — agenda, action log, stakeholder register, members register, succession, induction checklist, context analysis \u0026amp; more)\u003cbr\u003e\n- Risk, Compliance \u0026amp; Integrity Forms (10 tabs — CoI register, gifts log, speak-up log, risk appetite statement, attendance record \u0026amp; more)\u003cbr\u003e\n- Governance Audit Checklists (82 audit points across 6 domains)\u003cbr\u003e\n- Governance Risk Register \u0026amp; Opportunity Log (with residual risk scoring)\u003cbr\u003e\n- KPI \u0026amp; Objectives Tracker (49 KPIs — Governance, Strategic, ESG, Culture)\u003cbr\u003e\n- Competency Matrix \u0026amp; Skills Map\u003cbr\u003e\n- Annual Work Plan \u0026amp; Governance Calendar\u003cbr\u003e\n- Compliance \u0026amp; Legal Register\u003cbr\u003e\n- Training Needs Analysis \u0026amp; Development Plan\u003c\/p\u003e\n\u003cp\u003e📄 230 pages of real, structured content — not blank templates.\u003c\/p\u003e\n\u003cp\u003e━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━\u003cbr\u003e\n✦ WHY THIS KIT\u003cbr\u003e\n━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━\u003c\/p\u003e\n\u003cp\u003e✔ Clause-mapped to ISO 37000:2021 — every document cites the relevant clause\u003cbr\u003e\n✔ Fully editable Word \u0026amp; Excel — no locked PDFs\u003cbr\u003e\n✔ Simple [Square-Bracket] placeholders + a complete Find \u0026amp; Replace map, so you customise the whole kit consistently\u003cbr\u003e\n✔ Cross-referenced — procedures link to their forms, registers, and clauses\u003cbr\u003e\n✔ Covers the full governance cycle: Plan – Do – Check – Act\u003cbr\u003e\n✔ Written in clear, professional English by an experienced governance documentation specialist\u003c\/p\u003e\n\u003cp\u003e━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━\u003cbr\u003e\n✦ PERFECT FOR\u003cbr\u003e\n━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━\u003c\/p\u003e\n\u003cp\u003e- Company secretaries \u0026amp; governance professionals\u003cbr\u003e\n- Boards establishing or upgrading a governance framework\u003cbr\u003e\n- Consultants delivering governance projects\u003cbr\u003e\n- Organisations preparing for governance review or assurance\u003cbr\u003e\n- Anyone needing a credible, structured ISO 37000-aligned baseline\u003c\/p\u003e\n\u003cp\u003e━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━\u003cbr\u003e\n✦ HOW IT WORKS\u003cbr\u003e\n━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━\u003c\/p\u003e\n\u003cp\u003e1. Purchase \u0026amp; download instantly (digital — no physical item shipped)\u003cbr\u003e\n2. Open the Setup Guide and follow the Find \u0026amp; Replace map\u003cbr\u003e\n3. Replace placeholders with your organisation's details\u003cbr\u003e\n4. Review, approve, and adopt through your governing body\u003c\/p\u003e\n\u003cp\u003e━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━\u003cbr\u003e\n✦ IMPORTANT NOTES\u003cbr\u003e\n━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━\u003c\/p\u003e\n\u003cp\u003e- This is a digital download (Word .docx + Excel .xlsx files in a ZIP).\u003cbr\u003e\n- Purchase does not guarantee certification. ISO 37000:2021 is a guidance standard; these documents provide a professionally structured baseline that you must customise to your organisation.\u003cbr\u003e\n- You are responsible for tailoring the content to your context and for keeping pace with any standard revisions.\u003cbr\u003e\n- Files are for the buyer's own organisational use. Resale, redistribution, or sharing of the templates is not permitted.\u003cbr\u003e\n- No returns on digital products once downloaded — please review the listing and message us with any questions before purchasing.\u003c\/p\u003e\n\u003cp\u003eQuestions before you buy? Send a message — happy to help.\u003c\/p\u003e","brand":"Mağazam","offers":[{"title":"Default Title","offer_id":54444008210707,"sku":null,"price":159.9,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0998\/2990\/7731\/files\/il_fullxfull.8194928011_ez6h.jpg?v=1784213475"},{"product_id":"iso-100022018-complaints-management-full-68623","title":"ISO 10002:2018 Complaints Management Full Pack System Documents","description":"\u003cp\u003eISO 10002:2018 Complaints Management System Documentation Kit | Editable Word \u0026amp; Excel Templates | Complaints Handling Procedures, Policy, Forms \u0026amp; Register | Instant Download\u003cbr\u003e\n====================================================================================================================================================================================\u003c\/p\u003e\n\u003cp\u003e★ COMPLETE ISO 10002:2018 COMPLAINTS MANAGEMENT TEMPLATES — 32 EDITABLE WORD \u0026amp; EXCEL FILES ★\u003c\/p\u003e\n\u003cp\u003eBuild a professional complaints management system fast with this complete ISO 10002:2018 documentation kit. 32 ready-to-use, fully editable Microsoft Word and Excel templates covering the complete complaints handling process — manual, policy, procedures, SOPs, forms, registers, job descriptions, audit checklists and more. Just add your company name and logo, and your complaints handling system is ready to use.\u003c\/p\u003e\n\u003cp\u003eIdeal for small businesses, customer service teams, quality managers, ISO consultants, startups and any organisation that wants a structured, professional complaints handling and customer satisfaction framework aligned with ISO 10002:2018 guidance.\u003c\/p\u003e\n\u003cp\u003e────────────────────────────────\u003cbr\u003e\n★ WHAT'S INSIDE — 32 EDITABLE TEMPLATES ★\u003cbr\u003e\n────────────────────────────────\u003c\/p\u003e\n\u003cp\u003eThis complaints management bundle includes every document you need, organised in a clear professional hierarchy:\u003c\/p\u003e\n\u003cp\u003eCOMPLAINTS MANUAL \u0026amp; POLICY\u003cbr\u003e\n• Complaints Management System Manual (full ISO 10002:2018 clause structure)\u003cbr\u003e\n• Complaints Handling Policy (built into the manual)\u003cbr\u003e\n• Top Management Declaration \u0026amp; Scope Statement\u003c\/p\u003e\n\u003cp\u003ePROCEDURES (5)\u003cbr\u003e\n• Complaints Handling \u0026amp; Resolution Procedure\u003cbr\u003e\n• Escalation \u0026amp; Appeals Handling Procedure\u003cbr\u003e\n• Internal Audit Procedure\u003cbr\u003e\n• Management Review Procedure\u003cbr\u003e\n• Corrective Action \u0026amp; Continual Improvement Procedure\u003c\/p\u003e\n\u003cp\u003eSTANDARD OPERATING PROCEDURES — SOPs (6)\u003cbr\u003e\n• Complaint Intake \u0026amp; Multi-Channel Logging\u003cbr\u003e\n• Complaint Investigation \u0026amp; Categorisation\u003cbr\u003e\n• Complaint Resolution, Closure \u0026amp; Follow-Up\u003cbr\u003e\n• Customer Satisfaction Measurement\u003cbr\u003e\n• Trend Analysis \u0026amp; Reporting\u003cbr\u003e\n• GDPR Compliance in Complaints Handling\u003c\/p\u003e\n\u003cp\u003eWORK INSTRUCTIONS (3)\u003cbr\u003e\n• Complaint Acknowledgment\u003cbr\u003e\n• Complaint Categorisation \u0026amp; Severity Rating\u003cbr\u003e\n• Root Cause Analysis\u003c\/p\u003e\n\u003cp\u003eJOB DESCRIPTIONS (4)\u003cbr\u003e\n• Complaints Handler, Complaints Coordinator, Escalation Officer, Internal Auditor\u003c\/p\u003e\n\u003cp\u003eEXCEL FORMS, LOGS, REGISTERS \u0026amp; TRACKERS (9 workbooks)\u003cbr\u003e\n• Complaint Log \u0026amp; Forms Pack (intake, acknowledgment, investigation, resolution, closure, satisfaction survey, escalation, appeals, trend analysis)\u003cbr\u003e\n• Audit, Management Review \u0026amp; CAPA Forms Pack\u003cbr\u003e\n• Internal Audit \u0026amp; Verification Checklists Pack\u003cbr\u003e\n• Annual Internal Audit Plan\u003cbr\u003e\n• Training Needs Analysis \u0026amp; Competency Matrix\u003cbr\u003e\n• KPI \u0026amp; Objectives Tracker (with working formulas)\u003cbr\u003e\n• Risk \u0026amp; Opportunity Register\u003cbr\u003e\n• Annual Complaints Report Template\u003cbr\u003e\n• Master Document Register (version control)\u003c\/p\u003e\n\u003cp\u003eCUSTOMER-FACING \u0026amp; SETUP\u003cbr\u003e\n• Customer Complaint Submission Form (external-facing)\u003cbr\u003e\n• Accessibility Statement \u0026amp; Reasonable Adjustments Protocol\u003cbr\u003e\n• Setup Guide with Legal Disclaimer \u0026amp; Find-Replace Map\u003c\/p\u003e\n\u003cp\u003e────────────────────────────────\u003cbr\u003e\n★ WHY BUYERS LOVE THIS KIT ★\u003cbr\u003e\n────────────────────────────────\u003c\/p\u003e\n\u003cp\u003e✔ FULL CLAUSE COVERAGE — every clause of ISO 10002:2018 addressed, nothing missing\u003cbr\u003e\n✔ EASY SETUP — open the Setup Guide, follow the steps, done in hours not weeks\u003cbr\u003e\n✔ FIND \u0026amp; REPLACE — DONE — all custom fields are bracketed tokens like [Organisation Name]; one Find \u0026amp; Replace customises the whole kit\u003cbr\u003e\n✔ FULLY EDITABLE — native Microsoft Word (.docx) and Excel (.xlsx), edit anything\u003cbr\u003e\n✔ WORKED EXAMPLES — every form, log and checklist includes a sample row so your team knows exactly how to use it\u003cbr\u003e\n✔ EXCEL TOOLS THAT WORK — trackers and registers with working formulas and print-ready layouts\u003cbr\u003e\n✔ EVERYTHING IN ONE KIT — no missing pieces, no extra purchases needed\u003c\/p\u003e\n\u003cp\u003e────────────────────────────────\u003cbr\u003e\n★ FILE DETAILS ★\u003cbr\u003e\n────────────────────────────────\u003c\/p\u003e\n\u003cp\u003e📂 32 files — 23 Word (.docx) + 9 Excel (.xlsx) | 130+ pages\u003cbr\u003e\n🖋 100% editable in Microsoft Word \u0026amp; Excel\u003cbr\u003e\n🎨 Clean professional design (teal \u0026amp; gold), recolour to your own brand if you wish\u003cbr\u003e\n🔤 All content in clear, professional English\u003cbr\u003e\n📥 INSTANT DIGITAL DOWNLOAD — files available immediately after purchase\u003cbr\u003e\n🌍 Suitable for organisations worldwide\u003c\/p\u003e\n\u003cp\u003e────────────────────────────────\u003cbr\u003e\n★ HOW IT WORKS ★\u003cbr\u003e\n────────────────────────────────\u003c\/p\u003e\n\u003cp\u003e1. Purchase \u0026amp; download your files instantly\u003cbr\u003e\n2. Open the Setup Guide (read first)\u003cbr\u003e\n3. Use Find \u0026amp; Replace to add your company name and details\u003cbr\u003e\n4. Insert your logo and you're ready to go\u003c\/p\u003e\n\u003cp\u003e────────────────────────────────\u003cbr\u003e\n★ IMPORTANT INFORMATION ★\u003cbr\u003e\n────────────────────────────────\u003c\/p\u003e\n\u003cp\u003eISO 10002:2018 is a guidance standard (\"Guidelines for complaints handling in organizations\"). This kit is a professional documentation framework of editable templates designed to help you implement and demonstrate conformance with that guidance. It is not a certification, accreditation, or legal advice, and does not guarantee any audit or assessment outcome. You are responsible for customising the content to your organisation, keeping it current with the latest version of the standard, and ensuring it meets your own legal and regulatory requirements.\u003c\/p\u003e\n\u003cp\u003e────────────────────────────────\u003cbr\u003e\n★ TERMS ★\u003cbr\u003e\n────────────────────────────────\u003c\/p\u003e\n\u003cp\u003eDigital product for the buyer's own business use only. Due to the instant-download nature of this product, all sales are final — no refunds, returns, or exchanges. Redistribution, resale, or sharing of these files is not permitted. All templates remain the intellectual property of the author.\u003c\/p\u003e\n\u003cp\u003e─────────────────────────────────────\u003c\/p\u003e\n\u003cp\u003eKeywords: ISO 10002, complaints management, complaints handling, complaints procedure, customer complaints, complaint form, complaints policy, complaints log, quality management, ISO templates, business templates, Word templates, Excel templates, document templates, customer service, complaint register, ISO documentation, management system, editable templates, digital download.\u003c\/p\u003e","brand":"Mağazam","offers":[{"title":"Default Title","offer_id":54444010111251,"sku":null,"price":129.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0998\/2990\/7731\/files\/il_fullxfull.8143444770_kl8e.jpg?v=1784213485"},{"product_id":"iso-370012025-anti-bribery-management-38847","title":"ISO 37001:2025 Anti-Bribery Management System Full Pack Documents","description":"\u003cp\u003eISO 37001:2025 ANTI-BRIBERY MANAGEMENT SYSTEM — COMPLETE CERTIFICATION KIT\u003cbr\u003e\nInstant Digital Download | 8 Files | 70 Word Pages | 18 Excel Form Tabs\u003c\/p\u003e\n\u003cp\u003e━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━\u003cbr\u003e\nBuilding a complete Anti-Bribery Management System from scratch could take weeks you don't have — especially if certification is already on the calendar.\u003c\/p\u003e\n\u003cp\u003eThis kit gives you a fully written ISO 37001:2025 documentation system, already mapped clause-by-clause, so you're customizing instead of creating. Inside you'll find the full ABMS Manual, Anti-Bribery Policy and Statement of Applicability, every core procedure (risk assessment, due diligence, financial controls, gifts \u0026amp; hospitality, whistleblowing, investigations and more), ready-to-fill registers and trackers, job descriptions, and a complete internal audit checklist — all cross-referenced and working together as one system. 37 documents in total (26 Word, 11 Excel). Every form comes with a real worked example, so there's no blank page and no guessing what an auditor expects to see.\u003c\/p\u003e\n\u003cp\u003eBuilt for compliance and ethics managers, consultants implementing ISO 37001:2025, internal auditors, and organisations heading into certification.\u003c\/p\u003e\n\u003cp\u003eSetup: Download → Find \u0026amp; Replace your company details → delete the example rows. Done in about 15 minutes.\u003cbr\u003e\nThis isn't a generic template pack — it's built the way a documentation specialist would build it for a real audit, so nothing catches you off guard when the questions start.\u003c\/p\u003e","brand":"Mağazam","offers":[{"title":"Default Title","offer_id":54444012044563,"sku":null,"price":139.9,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0998\/2990\/7731\/files\/il_fullxfull.8248077401_dnks.jpg?v=1784213518"},{"product_id":"iso-310002018-risk-management-framework-63160","title":"ISO 31000:2018 Risk Management Framework Full Pack System Documents","description":"\u003cp\u003e\u003cstrong\u003eA complete, audit-ready ISO 31000:2018 Enterprise Risk Management (ERM) documentation system — 33 files, 82 pages of industry-tested content covering full clause alignment across Clauses 4, 5, and 6.\u003c\/strong\u003e Designed for corporate executives, compliance officers, risk managers, and enterprise risk professionals.\u003c\/p\u003e\u003ch2\u003eWhat's Included\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003eRisk Management Policy \u0026amp; Framework Manual, Statement of Mandate \u0026amp; Commitment, and Risk Appetite \u0026amp; Risk Criteria Statement\u003c\/li\u003e\n\u003cli\u003eCore procedures: Risk Management Process (scope, context, assessment, and treatment), Risk Assessment, Risk Treatment, and Monitoring \u0026amp; Reporting\u003c\/li\u003e\n\u003cli\u003eStep-by-step Risk Identification \u0026amp; Analysis Work Instructions\u003c\/li\u003e\n\u003cli\u003eLive-formula Risk Register, Risk Criteria \u0026amp; Assessment Matrix, and dynamic Risk Treatment Plan\u003c\/li\u003e\n\u003cli\u003eColor-coded 5×5 Risk Matrix with automated formulas\u003c\/li\u003e\n\u003cli\u003eJob descriptions: Chief Risk Officer\/Risk Manager, Risk Owner, and Risk Champion\u003c\/li\u003e\n\u003cli\u003eRisk Committee Terms of Reference (ToR)\u003c\/li\u003e\n\u003cli\u003eKPI \u0026amp; Objectives Tracker, Framework Implementation Plan, and Competency Matrix\u003c\/li\u003e\n\u003cli\u003e23 Word + 10 Excel files | 82 pages | Instant download\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eDesigned For\u003c\/h2\u003e\u003cp\u003eCorporate executives, compliance officers, risk managers, enterprise risk professionals, and consultants implementing ISO 31000:2018 risk management frameworks.\u003c\/p\u003e\u003ch2\u003eImplementation\u003c\/h2\u003e\u003cp\u003e1. Open the Setup Guide and add your company name and logo   2. Run Find \u0026amp; Replace to update all 82 pages simultaneously   3. Review the pre-filled example rows in the Excel sheets, log your risks, and launch your framework. Fully editable in Microsoft Word, Excel, Google Docs, and Google Sheets.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eEstimated time savings: 100+ hours\u003c\/strong\u003e compared to building documentation from scratch.\u003c\/p\u003e\u003cp\u003e\u003cem\u003eISO 31000:2018 is a guidelines standard and is not subject to third-party certification. These templates support alignment with the standard's intent; they do not constitute official certification or legal advice. For single-organization use only — resale, white-labeling, or redistribution is not permitted. Instant digital download — all sales are final.\u003c\/em\u003e\u003c\/p\u003e","brand":"Mağazam","offers":[{"title":"Default Title","offer_id":54444012306707,"sku":null,"price":149.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0998\/2990\/7731\/files\/il_fullxfull.8152038208_7n25.jpg?v=1784213527"}],"url":"https:\/\/auditreadydocuments.com\/collections\/specialized-standards.oembed","provider":"AuditReadyDocuments","version":"1.0","type":"link"}